Technical Support
Technical Support
At MGI Tech US, we are committed to helping researchers achieve success throughout every stage of their spatial biology projects. Our technical specialists provide guidance covering experimental design, sample preparation, workflow optimization, bioinformatics analysis, and troubleshooting.
Whether you are planning a new study or addressing a technical challenge, our team is here to support you.
Need assistance?
Tech Support (for wet-lab and experiment related inquiry)
Tech Support (for bioinformatics and data analysis related inquiry)
Browse Product FAQs
Click here to browse FAQs.
End-to-End Workflow Support
Our technical team provides support across the complete Stereo-seq workflow, from sample preparation to bioinformatics analysis.
Supported Products
Select the product relevant to your project to access FAQs, documentation, and support resources.
Stereo-seq FF
Stereo-seq Transcriptomics Solution V1.3
Stereo-seq OMNI
Stereo-seq OMNI Transcriptomics Solution V1.1
Stereo-seq LCD
Stereo-seq Large Chip Designs Transcriptomics Solution V1.3
Stereo-CITE
Stereo-CITE Proteo-Transcriptomics Solution V1.1
Go Optical
Fast imaging, large scanning range, high-resolution microscope for Stereo-seq workflows
SAW & StereoMap
MGI self-developed offline software suits for spatial transcriptomics study
Get in Touch
Email
info@mgitechus.com
Phone+1 408-680-5727
Marketing
Marketing@mgitechus.com
Careers
careers@mgitechus.com